Refunds and Exchanges
I. Do you accept returns and/or exchanges?
Unfortunately due to the nature of our products being personalized, we cannot accept returns or exchanges.
II. What if my item(s) were broke upon delivery?
Oh no! Please contact us within 5 days at support@ohjessiscrafty.com so that we can rectify the situation immediately and get a replacement sent out to you. Please include your order number, name along with a description and photos of the damage.
