Payments
I. What payment methods do you accept?
We accept secure payments from both domestic and international customers via debit & credit cards (Visa, MasterCard, Amex, Discover, JCB, Diners Club. Elo, Shop Pay, Apple Pay and Google Pay).
* Note that additional exchange fee may apply if your currency is other than US dollars.
II. I'm having issues checking out
Oops! That doesn't sound good.
Try an alternative payment method if you can or contact us immediately and we will reach out to you as soon as we can.
III. Where do I enter my discount code?
You can input your discount code in Checkout.
IV. My discount code isn't working
Well darn! We hate when that happens.
Please ensure that you are typing the discount code exactly as it appears from the original source (case sensitive) and verify that the code has not expired.
Additionally, discount codes are good for one time, one user use often times. Please ensure that you have not already used this discount code.
Also, please verify the discount code terms and conditions as some require a minimum purchase or have exclusions.
If you find that you are still experiencing issues, please contact us via email at support@ohjessiscrafty.com
V. I have more than one discount code, can I use them both?
Lucky you but we have bad news. We can only allow one discount code per individual order. You can feel free to fulfill multiple orders to use those additional discount codes though!
